Terms of Use,
Enabling Reliable Mobility Experiences

1. Acceptance of Terms

By accessing our website, PlugOne applications, or related services, you agree to be legally bound by these Terms & Conditions.

2. About PlugOne

PlugOne is a unified EV charging platform developed by Anax Mobility Solutions Private Limited that enables users to discover charging stations, initiate charging sessions, and make payments across integrated charging networks.

3. User Responsibilities

Users agree to:

• Provide accurate and complete information
• Maintain the confidentiality of account credentials
• Use services lawfully and responsibly
• Avoid misuse or disruption of the platform
• Comply with applicable laws and regulations

4. Charging Services

Charging services available through PlugOne may be operated by independent charging point operators. Anax Mobility Solutions Pvt. Ltd. does not guarantee charger availability, uptime, or service quality provided by third-party operators.

5. Payments and Billing

Charging fees and applicable taxes will be displayed before initiating charging sessions. Payments are processed through authorized payment service providers.

6. Intellectual Property

All trademarks, logos, software, website content, PlugOne branding, and intellectual property rights remain the exclusive property of Anax Mobility Solutions Pvt. Ltd..

7. Service Availability

While we strive to maintain uninterrupted services, availability may be affected by maintenance activities, technical issues, network disruptions, or circumstances beyond our control.

8. Limitation of Liability

Anax Mobility Solutions Pvt. Ltd. shall not be liable for indirect, incidental, or consequential damages arising from the use of PlugOne services, charging station unavailability, or third-party service failures.

9. Modifications to Services

We reserve the right to modify, suspend, or discontinue services or features at any time without prior notice.

10. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan.