EV Charging CRM & CSMS Software
A high-performance Charging Station Management System (CSMS) and enterprise CRM engineered for Charge Point Operators, fleet depots, and commercial properties. Monitor live sessions, automate billing tariffs, detect faults proactively, and maximize station utilization.
Experience the Anax CSMS Dashboard
Explore sample telemetry, active charging sessions, dynamic tariff schedules, and real-time OCPP event streams in our operational demonstration environment.
| Station ID | Name & Location | Model | Status | Power (kW) | SOC % | Energy (kWh) | Duration | Protocol |
|---|---|---|---|---|---|---|---|---|
| ANX-IN-0104 | Jaipur Expressway Fast Hub - Gun 1 Tata Nexon EV Long Range | Anax Velocity DC 60 kW | Charging | 58.4 kW | 72% | 24.8 kWh | 22m 14s | OCPP 1.6J |
| ANX-IN-0105 | Jaipur Expressway Fast Hub - Gun 2 - | Anax Velocity DC 60 kW | Available | — | — | — | - | OCPP 1.6J |
| ANX-IN-0112 | Cyber City Tech Tower - Bay 3 MG ZS EV | Anax Smart Wallbox 7.4 kW | Charging | 7.2 kW | 88% | 12.6 kWh | 1h 45m | OCPP 2.0.1 |
| ANX-IN-0118 | Metro Grand Mall - DC Bay 1 Hyundai Ioniq 5 | Anax SuperVelocity DC 120 kW | Charging | 104.2 kW | 54% | 28.1 kWh | 14m 02s | OCPP 2.0.1 |
Core CSMS & CRM Capabilities
Engineered to automate every operational aspect of commercial charging networks and fleet depots without manual intervention.
Charger & Station Inventory Management
Centralized registry tracking charger serial numbers, hardware models, connector types, geo-coordinates, and operational statuses across all site locations.
CPO, Partner & Dealer Management
Hierarchical multi-tenant architecture enabling franchise partners, CPOs, and dealers to view dedicated dashboards, manage localized pricing, and track commissions.
Real-Time Session Tracking & Telemetry
Continuous real-time tracking of active charging sessions, instantaneous kW draw, delivered energy (kWh), vehicle state of charge (SOC), and session duration.
Dynamic Tariff & Revenue Management
Granular pricing rules based on energy consumed (₹/kWh), session duration (₹/min), flat connection fees, time-of-use (ToU) peak hours, and driver membership tiers.
Payment Reconciliation & Automated GST Invoices
Seamless integration with leading Indian payment gateways (UPI, netbanking, credit cards). Generates automated tax-compliant GST receipts and digital settlements.
Proactive Fault Notifications & Alarms
Instant alerts on ground faults, high cabinet temperatures, power interruptions, and communication drops, dispatching automated SMS/email alerts to on-duty engineers.
Remote Diagnostics & Control
Remotely trigger start/stop commands, perform soft/hard charger resets, unlock jammed connector guns, and dispatch over-the-air (OTA) firmware binaries.
Analytics, Reporting & ESG Metrics
Comprehensive operational and financial intelligence: peak utilization hours, revenue trends, station downtime analyses, and audit-ready CO2 offset sustainability metrics.
Role-Based Access Control (RBAC)
Granular administrative permissions distinguishing Super Admins, Site Engineers, Billing Accountants, Corporate Fleet Managers, and Customer Support Reps.
Enterprise Cloud Architecture
Built for high concurrency, zero-data-loss telemetry buffering, and end-to-end encrypted device communication.
TLS 1.3 / WSS Encryption
Every WebSocket connection between hardware and cloud is secured with end-to-end TLS 1.3 encryption and mutual authentication.
Offline Buffering & Non-Volatile Memory
Chargers buffer transaction records and CDRs locally during internet disruptions, synchronizing automatically when connection returns.
Multi-Tenant CPO Architecture
Isolated data partitions allow multiple independent operators, dealers, and corporate fleets to coexist securely on a single platform.
RESTful OpenAPI & Webhooks
Connect your existing billing systems, ERPs, fleet dispatch software, or mobile applications via clean RESTful APIs and real-time webhooks.
Software & Management System FAQs
Our software supports Open Charge Point Protocol (OCPP) 1.6J over WebSockets as well as OCPP 2.0.1. It also integrates via OCPI (Open Charge Point Interface 2.2 / 2.2.1) for roaming with eMSP networks.